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FAQ

Where is the jewellery made?

All Annellino jewellery is hand-made in Italy by skilled Italian goldsmiths in a small workshop South of Rome.

 

What is your Refund & Exchange Policy?

If for any reason you would like to exchange or return your purchase we would be happy to do so if you return it within 28 days. Just get in touch with returns@annellino.com and we will let you know what to do next.

Please note that all items should be returned to us unworn and in the original condition in which they were sent to you with the tags still attached.

Do you offer a Bespoke Service?

Given that all of our pieces are handmade we would be delighted to discuss customisations of both existing and new pieces. Please just get in touch at gabriella@annellino.com

How do I care for my jewellery?

Although our jewellery is designed for everyday use we do recommend a couple of things to keep it looking as pretty as when you first put it on. To clean simply use warm soapy water and a soft cloth and leave it to dry completely. To protect the gold take the piece off when showering and bathing and try not to get creams and lotions on it. We also offer a cleaning service by appointment.

If you have any other questions please do not hesitate to ask us.